Naturally a technician who doesn't state very clearly that data loss may be required, should be reprimanded for doing so, and should also learn that they should attempt data recovery before doing anything which may cause data loss. It is still user error, for not ensuring their data is backed up before the technician has seen the machine, and user error for trusting a technician will always tell them every pitfall of bringing it in to repair. And then there are technicians who either tell the user, or don't tell the user, that they have to wipe the hard drive to isolate the possibility that a system issue observed can be either hardware or software. In addition, if you lose track of files, and their location, having a backup you know where it exists will help you find those files which you lost. And only start moving files once you know your critical files are backed up. Before moving preinstalled folders or adding files to preinstalled folders, know what files belong where. You drag a file to the trash without meaning to, or use a keyboard shortcut used to send a file to the trash, or take a file out of its prescribed location, and the system gets broke. User error is the number one cause of lost data. These incidents can happen at anytime, and frequently without any warning. While you don't have the viruses or worms on the Mac like you do in the Windows world, it should be no excuse to not backup. User error, data corruption, hardware failure, bugs in installers all play a part in potential disasters that only a backup can recover from. It is not a question of if data will be lost, but when. ![]() I'm happy to elaborate on this if you have a specific question, just e-mail me. Firmware is a special software that sets switches on computer chips to operate a certain way. Firewire is not to be confused with firmware. Firewire and Firewire 800 can be adapted to each other as well. Thunderbolt which is found on some Macs has a thunderbolt icon, and can be adapted to Firewire, but USB can not. Obviously check if your Mac has Firewire first before getting a Firewire drive. If you get one that says it has its own backup software contact the vendor in question to find out how to turn it off, and use your own backup software if you find your Mac is slowing down as a result of the software in question. That said many USB drives come with their own backup software that runs in the background, and can slow down your Mac. * Firewire was more essential for PowerPC Macs than Intel Macs, because PowerPC Macs can't boot Mac OS X over USB. Doing a straight copy from one disk to another with the Finder won't work except for individual document files, which take a fair bit of time to explain where they are.īackups should really only be done when you aren't using the computer for anything else, and before you install any new software or hardware. If you don't mind writing down registration codes for all the applications, and risking a few CDs may not be working in a couple years time, just backup your Home folder (your Users -> yourname folder), using Shirt-Pocket Superduper as well. ![]() Be sure to only leave the backup drive connected and no other Firewire devices at the time of the backing up. If you want to know how to do it the easiest way to recover from, get two external Firewire hard drives* at least the same size as the one you are using on the internal, and Shirt-Pocket's Superduper. The most important thing to keep in mind is keep at least two copies of all your data someplace at all times. And many of your questions are answered below. ![]()
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